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Welcome to the Raisin UK help centre
Raisin UK Help Center home page
  1. Raisin UK
  2. Frequently asked questions (FAQ)
  3. About Raisin UK
  4. General information about Raisin UK

General information about Raisin UK

  • Can I designate a beneficiary for my Raisin UK account?
  • What version of iOS or Android does the Raisin app require?
  • Can I register on Raisin UK as a US Person?
  • Is Raisin authorised by the FCA?
  • What is the Raisin UK savings marketplace?
  • What is the Raisin UK Account and Transaction Account?
  • Who are Raisin UK's partner banks?
  • Why haven’t I heard of some of the banks on the platform?
  • Who are Raisin UK's partners?
  • How does Raisin UK make money?
  • How do I send a secure message to Customer Service?
  • Do you charge any fees?
  • Do you deduct tax?
  • How do I know if I need to pay tax?
  • Why do some pages not load?
  • How does Raisin UK support vulnerable customers?
  • What happens to my money if Raisin UK ceases trading?
  • What happens to my money if a bank fails or ceases trading?
  • What happens to my money and accounts in the event of death?
  • How does Raisin UK uphold the FCA Consumer Duty regulations?
  • How do I contact your Customer Service Team?
  • How do I make a formal complaint?

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